Support

Last updated 18 October 2026

Write to support@abonnia.app. We usually answer within two working days.

Common questions

Where is my data?

On your phone only. Export from Settings if you want a copy elsewhere.

A price in the catalogue is wrong

Thank you — tell us the provider, plan and the correct price (a link helps). Catalogue prices are regular list prices at the date shown; campaign prices are listed separately.

How do I cancel Pro?

iPhone: Settings → your name → Subscriptions. Android: Play Store → profile → Payments & subscriptions. Cancelling keeps Pro until the period ends.

Restore a purchase

Settings → “Restore previous purchase”. Lifetime purchases and active subscriptions are restored from your store account.

Reminders don't show

Check that notifications are allowed for Abonnia in your phone's settings. Reminders are scheduled on the device; the app must have been opened at least once after installing.

I changed phone

Export from the old phone (Settings → Export), open the file with Abonnia on the new one.